Please help us ensure the comfort of our patients. Click here to donate to our replacement bed appeal today.

X

Meet Charlotte, our Stock Manager

Charlotte Davine shares her experience of working while completing an apprenticeship with Hospiscare

A woman wearing a high vis standing in front of a sign

Charlotte Davine began working at Hospiscare five years ago as part of our shops team. After two years at our Dowell Street shop in Honiton, Charlotte took on her current role as Stock Manager at our warehouse in Marsh Barton.

Charlotte explains, “In my current role as Stock Manager, I’m responsible for the stock and logistics teams. Together, we sort donations and get stock into our 19 shops across Devon as well as organising collections and deliveries of white goods and furniture.”

Charlotte grew up volunteering in charity shops and when she re-located to Devon after completing her Master’s degree, the Dowell Street job opening was perfect timing. Charlotte explains, “I was lucky enough to get the job and I’ve never wanted to work anywhere else. The variety is so engaging and my colleagues are very supportive. I was so lucky to find such a great organisation straight out of university.”

Charlotte read History at the University of Exeter, followed by her Masters in Medieval and Renaissance Studies at University College London. She told us, “My degrees were completely fascinating and, although they seem irrelevant to my current role, they gave me a love of learning new things and the skills to interpret information, give presentations and prepare projects – all of which come in handy now.”

Charlotte has continued her education through Hospiscare by taking on a Level 5 CMI Management and Leadership Diploma and Operational Manager Apprenticeship with Exeter College, which means she’s on her way to becoming a chartered manager. At Hospiscare, Charlotte can apply the knowledge learnt by managing her team day-to-day, as well as helping to improve processes at our distribution warehouse and in our wider retail business.

Charlotte has continued working throughout the COVID-19 pandemic, providing PPE to staff, ensuring that the practices at our warehouse were adapted to follow government guidance and supporting our e-commerce team through the last two lockdowns.

Charlotte describes working at Hospiscare as “Fulfilling, fun and challenging – in a positive way. We are constantly challenged to be better and make things better.

“I love that I have developed in my role and that all of my work contributes to helping fund patient care – it really is key to everything that we do and adds a lot to my work satisfaction.”