Hospiscare is campaigning for fair statutory funding for our hospice. To find out more, please see www.hospiscare.co.uk/fair 


Accessibility policy

What we’re doing to improve accessibility

We are committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. As part of our commitment to accessibility, we are reviewing this website in March 2024 and will be making improvements to the website, including implementing new accessibility tools, between April and September 2024.

Design standards

We aim to design and build to the Web Content Accessibility Guidelines 2.0.

Structure of the site

We have one set of pages for the whole site, which we aim to make accessible to all. We do not separate accessible and less accessible pages into separate sections. A link to a site map can be found at the footer of every page, which shows the organisation of the whole site.


We aim to use clear, plain English in a concise and meaningful way.

Access keys

Access keys are keyboard shortcuts that provide links to important areas of the site. Windows users can press ALT + an access key, followed by RETURN for those using Microsoft Internet Explorer. Apple Macintosh users can press CONTROL + an access key. Please note that these features are not supported by all browsers.

Text Size

Users can easily change the text size using their browser settings. To do this, go to the ‘View’ menu of your internet browser, select ‘Text Size’, then change it from the default size of ‘Medium’ to the size that suits your needs.


A number of documents are available for download from this website. To access and view the PDF files, you must have Adobe Acrobat Reader software installed on your device. This software is available free of charge from the Adobe website. Users with visual impairments who make use of text to speech software may encounter problems when using PDF files. The access.adobe.com website provides tools and information to help make Adobe PDF files accessible to users with visual disabilities.

Browser support

There will always be small differences in the display between browsers, but we do aim to broadly support:
• Internet Explorer for Windows from version 11+
• Safari for Apple devices
• Mozilla Firefox for all platforms
• Google Chrome for all platforms
• Opera for all platforms

Use of cookies

Every user is informed about how the site uses cookies on their first visit. For more information see our cookies policy.

If you have any difficulty in using this site please contact: info@hospiscare.co.uk or call 01392 688021