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Cookies policy

About this website

The website www.hospiscare.couk is owned and operated by Hospiscare, a registered charity no. 297798 (in England), whose registered address is Searle House, Dryden Road, Exeter, EX2 5JJ (“we”, “us” or “CHospiscare”).

Hospiscare is committed to protecting your privacy and will only use the information that we collect about you lawfully. Our privacy policy and privacy notices explain how we collect and use your information.

By using our website or providing us with your personal information you are agreeing to our terms of use and related policies.  We may update our terms of use from time to time without notice, so please check it regularly.

If providing us with information for inclusion on the website, you may provide us with information about others (e.g. in a case study or an article). You must ensure that they have agreed to you providing us with this information.  We recommend that you keep a copy of them having agreed to this, and that you give them a copy of this page.

We make no representations about any other websites, and when you access any other website through a link on our website (including social media sites) you understand that it is independent from us and that we have no control over that website or the way your personal information is collected through those websites. Those websites may have their own privacy policies and terms and we encourage you to look at those policies or contact the website operators directly to understand how your personal information is used.

Cookie policy

1. What are cookies?

1.1 Like most websites, we use cookies.  Cookies are tiny pieces of data saved on your computer or mobile device.  There are several types of cookie and they each have different functions or uses.

2. How do you use cookies?

2.1 We use cookies for a variety of reasons:

(a) Essential cookies – these are required for the operation of our website, for example to make use of donation, event registration and e-payment services.

(b) Analytic/performance cookies – these allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

(c) Functionality cookies – these are used to recognise you when you return to our website so that we can personalise our content for you and remember your preferences, e.g. whether you are signed up to email alerts.

(d) Targeting cookies – these record your visit to our website, pages you have visited and links you have followed. We may use this information to make our website and the advertising displayed to you more relevant to your interests, and may share this information with third parties for this purpose.

2.2 The list below provides more information about the cookies we use and why:

Cookie Name: _ga Use: This cookie is used by Google Analytics, a third party application (provided by Google) that we use to understand how visitors use our site. You can learn more about this cookie and what Google has to say about it, and others, by logging on to: https://developers.google.com/analytics/devguides/collection/gajs/cookie-usage When you use our website, we use tools like Google Analytics to collect information such as your IP address, the browser you use (e.g. Internet Explorer, Google Chrome etc.), domain names, the time of day you accessed the website and referring website addresses. This information helps Information Governance – Supporters’ Privacy Notice V2 – 08112019 improve our online services, ensures security and helps protect against fraud. It also assists with diagnosing online problems with our website.

Cookie Name: notice Use: This cookie is used to remember whether or not you have closed the notice which appears at the top of your browser to inform you of the use of cookies on this site. Once set, it is saved on your computer for 45 days or until you delete your cookies.

Cookie Name: PHPSESSID Use: This cookie is used to distinguish you from other users of the site. It is deleted as soon as you leave our website.

3. Third party websites and social networks

3.1 If you click on a hyperlink from our website to any third party websites (e.g. if you ‘share’ content from our website with friends or colleagues on social media), you may be sent cookies from these third party websites. They will do so pursuant to their own policies on privacy and cookies.  It’s a good idea to check their privacy policies to fully understand their use of cookies.

3.2 Some of the content on our website is provided by third parties. This includes but is not limited to: Google Maps for interactive mapping, YouTube or Vimeo for hosted video and Flickr for images.  When you visit a page containing content from one of these sites a cookie may be set.  We do not have any control over these cookies and they will be set pursuant to the third party’s own policies on privacy and cookies.

4. Disabling cookies

4.1 By using our website you consent to our use of cookies as updated from time to time and the cookies we use will be stored on your device (unless rejected or disabled by your browser).

4.2 Internet browsers normally accept cookies by default. However, it is possible to set an internet browser to reject cookies.  If you do not accept our use of cookies as set out in this policy, please set your internet browser to reject cookies.  This may impair your ability to use our website so that some features may not work.

5. Changes to this policy and further information

5.1 We may update our use of cookies, and this policy, from time to time, so please check this policy regularly.

5.2 You can find out more about cookies generally and how to disable them at allaboutcookies.org.