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Our impact

Our impact

"Just seeing everything that you do for your patients at Hospiscare means so much. No one knows when, if or how we will need services like Hospiscare. I don’t think I’ve got the words to express how wonderful it is here."

We can’t change a diagnosis, but we can change someone’s life after diagnosis

Every year, we care for over 2,500 local people living with a terminal illness. This care is provided at no cost to the patient and their family as we believe that everyone, no matter their circumstances or economic standing, deserves the right to a good death.

A flower shaped graphic with statistics

Read Hospiscare’s 2020-2021 Impact Report

Read Hospiscare’s 2019-2020 Impact Report

Hospiscare is needed now more than ever

Changes in lifestyle, health and welfare mean that we can all expect to live for longer, but not necessarily in good health. Life expectancy in Devon is particularly high and an older, rural population means greater pressure on health services.

The population of our county is also changing, with a projected increase in population of 100,000 over the next 20 years. There is a greater need for end-of-life care than is currently available and with Devon’s ageing population, demand is only going to increase.

People are now living longer with multiple diagnoses and, although treatments are improving, it means that patients towards the end of life have complex needs which often require a holistic, specialist approach to enable them to achieve the best death.


“My wife, Anne, is terminally ill. Her courage with everyday living is phenomenal. She deserves a medal for putting up with my running and my excitement for my challenges!"

“Hospiscare’s nurses have been so supportive, so encouraging and so very sympathetic to us both, lending a calmness to the awful trauma that is taking place. I will never be able to thank them enough.”

Read Bill's story

Patients are at the heart of everything we do

We know that every day matters to our patients; that is why a lot of the work we do revolves around life, rather than death.

  • 97.5%

    patients recommended us on IWantGreatCare

  • 187

    people were supported by our listening service

  • 59

    thank you letters and cards were received

It’s the people who shape our organisation

From staff to volunteers, every person within our Hospiscare family is dedicated to making every day matter to our patients and their loved ones.

We are so proud that so many of our staff and volunteers have a sense of belonging to our charity and are recognised for their long service. It is the strength of our family that has seen us through the COVID-19 pandemic as without the dedication of our staff and volunteers, we simply would not be here.


“It’s such a unique place to work because everyone who is working here is working with real purpose. Everyone that I have met has their own story as to why they are here. That, very early on, made me realise I was in a really incredible place.”

Sarah joined Hospiscare in September 2019 as a Volunteer Complementary Therapist and when an opportunity arose for a permanent employed role, Sarah grasped it.

Read Sarah's story

We receive just 18% of our funding from the NHS

Hospiscare relies on the support of our community to generate 82% of the income needed to fund our care. This ensures that end-of-life care and family support is delivered at no cost to our patients and their loved ones.

Gifts in Wills form a vital part of our charity’s income. Without the generosity of those in our community who choose to remember our charity in their Wills, we simply could not operate our services. Find out more.

We raise approximately £8 million every year to provide our services. This is how our income and expenditure was split in 2020-2021:

Finance graphics for income and expenditure

Looking ahead

To look ahead, we must look back. In 2022, we’ll be celebrating a special anniversary: 40 years since Dr John Searle gave his inaugural speech at Exeter’s Guildhall which led to the birth of our charity.

We will be integrating our 40th anniversary messages into all of our activities for 2022 and sharing 40 stories from 40 years of Hospiscare to demonstrate the impact of our care.

2022 will see the launch of the 40 Club where 40 businesses will pledge to raise £1,000 each to support our charity and in the summer, restrictions permitting, we hope to hold gatherings of staff and volunteers, both past and present, to honour their contribution to our charity.


Training the next generation

“I’m really grateful to have been able to do this apprenticeship. It is exciting to be the first person to have this new role at Hospiscare and it will be interesting to see how the role will move forward and develop.”

Read Sally's story

The impact of the COVID-19 pandemic and subsequent national lockdowns is still being felt and our charity is facing an income deficit of over £1 million.

The road to recovery

As we all strive to find a ‘new normal’ way of life, our charity is committed to continuing its delivery of end-of-life care and bereavement support to our patients and their families.

Support our work

Join a family of thousands, who all believe that people with a life-limiting illness deserve the best care possible.

Find out more

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