Our supporter promise

Our promise to you

As a valued supporter of Hospiscare, we want you to feel that donating to us is a positive, worthwhile and rewarding experience.  Many thousands of people throughout Exeter, Mid and East Devon depend on our care and support, and quite simply, we couldn’t be there for them without the generosity of people like you.

We promise to spend your money responsibly to best impact the lives of our patients and their families. 

We promise to provide a friendly and honest approach by sharing stories of our work to demonstrate how your money has been spent.

We promise to communicate with you in a way that suits you. Please let us know at any time if you would like to change your communication preference or contact details by emailing or call 01392 688020.

We promise never to sell your data to any third party.  Hospiscare values your support and respects your privacy.  The data we gather and hold is managed in accordance with the Data Protection Act (1998).

We promise to be supportive and professional and aim to deal with enquires as quickly as we can, we will aim to get it right first time, and where we don’t we will explain why.

We promise to use fair and safe fundraising methods and will ensure everyone is treated in a sensitive and respectful way.

We promise to listen to any feedback and make any necessary improvements to our work, we want to make sure we are working at our best and are very grateful for any feedback you give. Please email or call 01392 688020 if you have any compliments or complaints.


Thank you for believing in Hospiscare and enabling us to support over 2000 patients and their families each and every year since 1982.