Coronavirus Updates for Hospiscare Shops

Coronavirus update

During lockdown in spring 2020, our 20 shops were closed to the public. As of July 2020, we are slowly re-opening our shops in phases, where it is practical to do so.  The safety of our customers, staff and volunteers is paramount and, following government guidelines, we have put these precautions into place:

  • All donated stock is quarantined for 48 hours before being sorted or put on sale
  • We are practising social distancing and all people in our shops must stay at least 2m apart
  • We are currently accepting card payments only – please use contactless if possible.  
  • Our staff are carrying out additional cleaning and hand sanitiser is available at all stores

We’ve also had to change the way we handle donations to our shops in order to put the necessary safety measures in place.

Donations will be accepted at the Exeter Warehouse in Marsh Barton on Monday, Wednesday and Friday. The rest of our shops are accepting donations by appointment only between 3-4pm. Please call your local shop to book a donation slot. We may ask you a few questions about the items you are bringing to donate and how many items you want to donate. Some of our shops are very limited with the space available to store donations.  If you have any items that don’t fit in a box or a bag please tell us about them when booking your time-slot.

The following shops and donation points are open as follows:

Premise Reopening  Open
Marsh Barton warehouse, Trusham Rd, Exeter 29th June

Mon to Sat, 10am to 4pm

Donations accepted Monday, Wednesday and Friday (There may be occasions when we have to stop taking donations on these days, due to volume we receive and the health and safety implications that has on our internal process)

Furniture donations are based on a booked appointment only, and these will be honoured even if we have had to stop taking donations earlier in the day as they have been pre-booked and space allocated for them. Please call ahead to book a donation slot.

Fore St, Exeter 10th July Mon to Sat, 10am to 4pm (donations: 3-4pm only Please call ahead to book a donation slot)
South St, Exeter 10th July Tue to Sat, 10am to 4pm (donations: 3-4pm only Please call ahead to book a donation slot)
The Parade, Exmouth 10th July Mon to Sat, 10am to 4pm (donations: 3-4pm only Please call ahead to book a donation slot)
Exeter Rd, Exmouth 10th July Mon to Sat, 10am to 4pm (donations: 3-4pm only Please call ahead to book a donation slot)
Crediton 10th July Mon to Sat, 10am to 4pm (donations: 3-4pm only Please call ahead to book a donation slot)
Cullompton 10th July Tue to Sat, 10am to 4pm (donations: 3-4pm only Please call ahead to book a donation slot)
Axminster 24th July Tue to Sat, 10am to 4pm (donations: 3-4pm only Please call ahead to book a donation slot)
Cowick St, Exeter 24th July Mon to Sat, 10am to 4pm (donations: 3-4pm only Please call ahead to book a donation slot)
Honiton, Dowell St 24th July Tue to Sat, 10am to 4pm (donations: 3-4pm only Please call ahead to book a donation slot)
Seaton 24th July Mon to Sat, 10am to 4pm (donations: 3-4pm only Please call ahead to book a donation slot)
Tiverton 24th July Mon to Sat, 10am to 4pm (donations: 3-4pm only Please call ahead to book a donation slot)
Budleigh 28th Aug Tue to Sat, 10am to 4pm (donations: 3-4pm only Please call ahead to book a donation slot)
Topsham 28th Aug Tue to Sat, 10am to 4pm (donations: 3-4pm only Please call ahead to book a donation slot)
Whipton 28th Aug Tue to Sat, 10am to 4pm (donations: 3-4pm only Please call ahead to book a donation slot)
Honiton, High St 18th Sept Wed to Sat, 10am to 3pm (donations: 3-4pm only Please call ahead to book a donation slot)
Ottery 18th Sept Tue to Sat, 10am to 3pm (donations: 3-4pm only Please call ahead to book a donation slot)
Heavitree, Exeter 18th Sept Tue to Sat, 10am to 3pm (donations: 3-4pm only Please call ahead to book a donation slot)
Okehampton TBC