Dignity and respect is the fundamental right of all people.
The Dignity Challenge underlying all high quality services should:
- Have a zero tolerance of all forms of abuse
- Support people with the same respect you would want for yourself or a member of your family
- Treat each person as an individual by offering a personalised service
- Enable people to maintain the maximum possible level of independence, choice and control
- Listen and support people to express their needs and wants
- Respect people’s right to privacy
- Ensure people feel able to complain without fear of retribution
- Engage with family members and carers as care partners
- Assist people to maintain confidence and a positive self esteem
- Act to alleviate people’s loneliness and isolation
(Social Care Institute for Excellence)
Hospiscare staff and volunteers make every effort to ensure that all patients and carers are afforded the same dignity and respect we would expect for ourselves and our families at a challenging time.
It is important to us as an organisation that the delivery of end of life care is offered with openness and giving opportunity for patient independence and choice in their treatment and support.
To further enhance the high standard of service being provided by Hospiscare, Mavis Seeley who is a Hospiscare Trustee, has been appointed as Dignity Champion. Mavis will be addressing Carers Groups and will be available for contact should any situation arise that may indicate a less than excellent delivery of dignified and respectful care.
Mavis Seeley MA RGN RNT
Contact via Dawn Leaman on 01392 688026 or firstname.lastname@example.org